New Morrow Solutions

New Morrow Solutions LLC
Independent Sales Office (ISO) – Payment Processing & Merchant Services
Effective Date: 4/13/2026

 

1. Introduction

This Privacy Policy describes how New Morrow Solutions LLC (“New Morrow Solutions,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you visit www.newmorrowcos.com, engage with our services, or communicate with us as part of the merchant‑services onboarding process.

New Morrow Solutions LLC operates as an independent sales office (ISO) and independent agent for third‑party payment processors. We are not a bank, not a payment processor, and not a financial institution. All consumer financial data is processed by the respective payment processor or sponsoring bank.

We are committed to complying with the Colorado Privacy Act (CPA), California Consumer Privacy Act (CCPA) (where applicable), and the Gramm‑Leach‑Bliley Act (GLBA) for financial‑data handling.

 

2. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website

• Merchants and business owners who engage with our services

• Individuals who contact us for consultation or onboarding

This Policy does not apply to consumer cardholder data processed by third‑party processors. Those processors maintain their own privacy and security policies.

 

3. Information We Collect

We collect only the information necessary to provide merchant‑services consultation, onboarding, and support.

3.1 Information You Provide Directly

• Business name, address, and contact information

• Owner/representative name, phone number, and email

• Business type, processing needs, and operational details

• Documents required for merchant‑account underwriting (submitted voluntarily)

3.2 Information Automatically Collected

When you visit our website, we may collect:

• IP address

• Browser type and device information

• Pages visited and interaction data

• Basic analytics for site performance

We do not use this information to identify individuals unless required for security or legal compliance.

3.3 Information Received from Third‑Party Processors

When acting as an ISO or agent, we may receive limited merchant‑status information from processors, such as:

• Application status

• Account approval or decline

• Support or ticket updates

We do not receive or store consumer cardholder data, transaction data, or PCI‑sensitive information.

 

4. How We Use Your Information

We use collected information to:

• Provide merchant‑services consultation

• Facilitate merchant onboarding with third‑party processors

• Communicate regarding applications, support, and updates

• Conduct fee reviews and statement audits

• Improve our website and service offerings

• Comply with legal, regulatory, and contractual obligations

We do not sell personal information.

 

5. How We Share Information

We may share information with:

5.1 Payment Processors & Financial Institutions

Only when necessary to:

• Submit merchant applications

• Facilitate underwriting

• Provide support or account updates

Processors include, but are not limited to:

• PaybotX

• Payarc

• Paybotic

• CardConnect

• Fiserv (when applicable through partner channels)

New Morrow Solutions LLC is not owned by, controlled by, or a subsidiary of any of these entities.

5.2 Service Providers

We may use third‑party vendors for:

• Website hosting

• Email communication

• Secure document transfer

• Analytics

These providers are contractually required to protect your information.

5.3 Legal Compliance

We may disclose information when required to:

• Comply with state or federal law

• Respond to lawful requests

• Protect against fraud or security threats

 

6. Your Rights Under CPA & CCPA

Depending on your location, you may have the following rights:

6.1 Right to Access

You may request a copy of the personal information we maintain about you.

6.2 Right to Correction

You may request corrections to inaccurate information.

6.3 Right to Deletion

You may request deletion of personal information, subject to legal and contractual obligations.

6.4 Right to Opt Out of Data Sharing

We do not sell personal information, but you may opt out of any non‑essential data sharing.

6.5 Right to Data Portability

You may request your information in a portable format.

To exercise these rights, contact us at the information provided below. We will verify your identity before fulfilling any request.

 

7. GLBA Notice (Financial‑Data Handling)

When acting as an ISO, we may handle limited information related to merchant underwriting. Under GLBA:

• We maintain administrative, technical, and physical safeguards

• We limit access to only those employees or partners who require it

• We do not store or process consumer financial transaction data

All PCI‑sensitive data is handled exclusively by the payment processor.

 

8. Data Security

We implement commercially reasonable security measures, including:

• Encrypted communication channels

• Secure document‑transfer systems

• Access controls and authentication

• Vendor‑management protocols

No system is completely secure, but we take appropriate steps to protect your information.

 

9. Data Retention

We retain information only as long as necessary to:

• Provide services

• Meet legal and regulatory requirements

• Maintain business records

When no longer needed, information is securely deleted or anonymized.

 

10. Children’s Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect information from children.

 

11. Changes to This Privacy Policy

We may update this Policy periodically. Continued use of our services constitutes acceptance of the updated Policy.

 

12. Contact Information

For privacy‑related questions or requests, contact:

New Morrow Solutions LLC
Colorado Springs, Colorado
Email: info@newmorrowcos.com
Phone: 719-357-6109